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Token Management Software

Decrease customer wait times, improve your service efficiency and increase your revenues with Vervelogic’s Token Management System.

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Best Token Management Software

Decrease customer wait times, improve your service efficiency and increase your revenues with Vervelogic’s Token Management System. Our software takes care of things such as designed with the end customer in mind, simple and yet technologically advanced, extremely easy to operate. It is designed to help customers rather than confuse them with technical complexity. It supports both standalone as well as PC-based operation.

Vervelogic is one of the leading manufacturers and suppliers of token management systems in India and possesses over years’ experience of helping organizations improve their customer flow and manage queues.

Key Benefits of using our Token Management System are that it eliminates long lines which offers customers the freedom to move about in the lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served. Boosting staff productivity offers employees good working conditions, where they can be efficient yet relaxed without being intimidated by the queue of overlooking people awaiting service. Gaining insights offers managers detailed efficiency reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers.

Our token management system can be used for token system for banks which manages long queues during peak business hours because it has always been a huge problem for banks. Our queue management systems are specially designed for banks allowing them to reduce queue lengths and increase staff productivity and operational efficiency.

Also, hospitals can use this token system to have an efficient hospital queue management because it has now become a necessity at health care institutions especially when the patients visiting the facility are either in pain or frail health, making it difficult for them to queue for long periods until a medical practitioner is available to treat them. Our hospital queue management system helps manage a seamless flow of patients right from an initial entry point to check out.

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Features of Token Management Software

Remark Support System

It will provide multiple provisions for priority customers and the option of form-based data collection against each token. Facility to add remarks to each token will be available here. The remarks will be visible to every successive operator to whom this token is forwarded.

Multi-service Support System

Collects information of breaks taken by the operator and makes its reports along with manual and preconfigured multiservice forwarding.

You can forward-back a token. An operator can forward-back a token to another service. On completion at forwarded service, the token is returned to the sender counter on priority.

Other facilities

Facility to call by Case Number, name or mobile number. Facility to split services across several dispensers. Facility to have time slot based multiple services for the same room.
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