Decrease customer wait times, improve your service efficiency and increase your revenues with Vervelogic’s Token Management System.
Decrease customer wait times, improve your service efficiency and increase your revenues with Vervelogic’s Token Management System. Our software takes care of things such as designed with the end customer in mind, simple and yet technologically advanced, extremely easy to operate. It is designed to help customers rather than confuse them with technical complexity. It supports both standalone as well as PC-based operation. Vervelogic is one of the leading manufacturers and suppliers of token management systems in India and possesses over years’ experience of helping organizations improve their customer flow and manage queues. Key Benefits of using our Token Management System are that it eliminates long lines which offers customers the freedom to move about in the lobby, read advertising brochures or simply take a seat, while waiting for their turn to be served. Boosting staff productivity offers employees good working conditions, where they can be efficient yet relaxed without being intimidated by the queue of overlooking people awaiting service. Gaining insights offers managers detailed efficiency reports that allow him to optimize resource allocation, respond to staff workloads and provide better service to his customers. Our token management system can be used for token system for banks which manages long queues during peak business hours because it has always been a huge problem for banks. Our queue management systems are specially designed for banks allowing them to reduce queue lengths and increase staff productivity and operational efficiency. Also, hospitals can use this token system to have an efficient hospital queue management because it has now become a necessity at health care institutions especially when the patients visiting the facility are either in pain or frail health, making it difficult for them to queue for long periods until a medical practitioner is available to treat them. Our hospital queue management system helps manage a seamless flow of patients right from an initial entry point to check out.
System supports up to 32 services and 64 counters. Supports multiple dispensers of various types (Switch based, Touch Screen KIOSK and mixed).
Built-in Digital Signage for Promotional videos, slides and multilingual text on TV based Master Displays. Token number displays for the counters.
It can display and print in multiple languages. Multilingual Voice announcement will be also available here.
It supports modular server- browser client based on the design of Windows OS. Nested and multi service selection will also be made available.
Provides detailed management reports and analytical data along with graphical reports.
Dynamic load distribution along with central monitoring system will take care of the console providing easy data backup and restoration.
It will provide multiple provisions for priority customers and the option of form-based data collection against each token. Facility to add remarks to each token will be available here. The remarks will be visible to every successive operator to whom this token is forwarded.
Collects information of breaks taken by the operator and makes its reports along with manual and preconfigured multiservice forwarding. You can forward-back a token. An operator can forward-back a token to another service. On completion at forwarded service, the token is returned to the sender counter on priority.
Facility to call by Case Number, name or mobile number. Facility to split services across several dispensers. Facility to have time slot based multiple services for the same room.
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Mobile Application development based company. if you are looking for something related to that then good for that. One word to describe you "Awesome !!" Really really great experience!!
USA
Very professional and expert agency, worked with them on a big project, completely satisfied , effective, responsive, recommended for anyone looking for Mobile app solutions.
Germany
Patient, hard working team that communicated well during every step of the process. Highly recommended!
Australia