Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
At Verve Logic, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable.Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
COVERAGE & SCOPE
This Refund Policy covers VerveLogic's action and approach towards refunds. This Refund Policy does not apply to the practices of companies that Verve Logic does not own or control or of persons that Verve Logic does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which VerveLogic's websites link.
WHEN DO YOU QUALIFY FOR REFUNDS?
When you file a complaint to Verve Logic , we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. Refund is only made in the extreme circumstances, when nothing good can be done to solve the issue.While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, refund may apply*
*Important Note: If any of the points mentioned above is found violated, your claim will be considered void. The decision on refunds is final and irrevocable.
HOW THE REFUND TAKES PLACE?
The refund may take 15-20 business days to process for domestic transactions and 20-25 working days for international transactions. The refunds can also be processed either in one time or in milestones at the sole discretion of Verve Logic. You will be refunded in the currency you were charged in. If this is not your native currency, your bank may charge exchange fees, or a change in the exchange rate may have resulted in a difference in the amount refunded compared to the amount you originally paid (in your native currency). It is solely your responsibility if you have to pay any fees or bear any losses in this process.
Note: The refund policies are subject to amendments and only the recent policies will be considered applicable for the cases of refund in case there was no contract signed with any specific clauses for refund during signing up for services.